Journal of Japan Industrial Management Association
Volume, Number, Page
Vol. 75
No. 4
pp. 156-169
Published date
Jan. 15, 2025
Publisher
Japanese:
日本経営工学会
English:
Japan Industrial Management Association
Conference name
Japanese:
English:
Conference site
Japanese:
English:
Abstract
The purpose of this study is to investigate whether the sharing of emotional experiences influences the flexibility of organizations. Based on a literature review of previous studies related to flexibility of organizations and the psychological advantages of the social sharing of emotional experiences, a hypothesis on the relationship between them was derived. A questionnaire survey was conducted with employees in a variety of industries as participants. Participants’ practices of social sharing of their emotional experiences, perceptions of the flexibility of their own institutes, perceptions of the organizational cultures of their own organizations, as well as demographic information relating to the participants were measured using these questionnaires. The results suggested that the sharing of emotional experiences has a significant correlation with flexibility of organizations. In particular, the intensity of shared emotional experiences had a stronger effect on dynamic capability than on organizational flexibility. In addition, different organizational cultures in the workplace were found to have different levels of influence on these factors. This study implies the importance of cultivating cultures of social interactions among employees, such as the social sharing of emotional experiences.